Customer Deployment Engineer, Defence

London | Defence

Join our defence and national security business and you’ll be helping users plan and train to meet the most complex security threats in the world. Working alongside experts in AI and Machine Learning, computational modelling and distributed systems, you’ll be putting multiplayer technology to life-saving use.

The Mission of The Customer Deployment team is to drive successful technical demonstrations of our products to a broad range of customers and high ranking military personnel. We provide forward deployed, “cloud in a box” solutions integrated with industry partners to position the company to be seen as key to the future of military planning and training. 

The role of a Customer Deployment Engineer is to provide IT Systems, DevOps, and Systems Administration knowledge at customer sites to ensure the final stages of deployment are a success.

Working closely with our Engineering Velocity and Enablement Team (EVE), you will use cloud platforms and utilise technologies such as Kubernetes, Docker, Terraform, and Ansible, to solve final integration and configuration issues which ensure successful deployments of our solutions. 

You will embody our values and serve as a technical representative of the company at customer locations.

Please note due to the nature of this role you will be expected to meet requirements associated with obtaining UK security vetting clearance


Areas of Impact:

  • Support releases for events or exercises by executing deployments as required by governing projects on the cloud or on standalone server hardware.
  • Resolve/Assist in resolution of deployment issues by working with the development and tooling teams.
  • Build, document and improve deployment processes.
  • Manage the installation of portable server hardware within Improbable office or at customer site.
  • Plan and manage the requirements such as space, power, cooling, cables and auxiliary hardware so the equipment can be installed and run wherever it is required.
  • Performance test the cloud and standalone environments to ensure they scale appropriately under load without a degradation in performance

We’d Like to Hear From you if you Identify with the Following

  • Have extensive experience in building and configuring both Physical and Cloud based servers.
  • Understand best practices relating to DevOps, TechOps and System administration.
  • Commercial experience building and deploying solutions using Kubernetes, Terraform and Ansible.
  • Are able to script proficiently using Python.
  • Are comfortable working alone but also cross functionally with a larger team as and when required.
  • The role will require up to 25% domestic travel across various Government sites in the UKAre experience deploying solutions to multiple Cloud based environments - AWS, GCP, Azure.

  • While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply.

About Us

Improbable is determined to foster an environment where people can do their best work and feel like they belong. We believe a healthy culture, strong values and contribution from a diverse range of individuals will help us to achieve success.
We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status or any other legally protected status.

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