Director of Internal Communications


Job Vacancy Background
Work on ground-breaking multiplayer titles, push the boundaries of games technology and virtual worlds, or get to grips with some of the world’s toughest security challenges. If your ambitions are high, we’ll give you the tools, support and culture to take them even higher.
We are a British metaverse and Web3 technology company pioneering cultural change through the creation of interconnected virtual worlds and environments, and offer opportunities for the transfer of assets, ideas, identity and influence.
Virtual worlds have a profound impact on the real world. Our goal is to work with partners to create metaversal experiences that enrich and meaningfully extend the potential of our lives, through live interactive events, multiplayer games, entertainment and social spaces – all with cutting-edge technology that allows many thousands of people to interact in high-fidelity environments, at the same time and in the same space.
Your Mission
We are looking for a Head of Internal Communications within our newly created Communications team, supporting our transformation into a leader in Web3 and making sure Improbablers are kept informed and engaged in the key messages, strategy and change programmes across Improbable. You will be expected to develop and maintain strong relationships with all areas of the business, especially the executive team and management community, as well as take responsibility for the design and delivery of communications on multiple Internal Comms owned and managed channels.

Areas for Impact:

  • Developing the internal part of Improbable’s overall communications strategy, fully consistent with our overarching objectives and external communications strategy, and working closely with the change management, organisational design team.
  • Building and enhancing the internal communications content and channels to support business objectives, incl. managing the revamp of our intranet.
  • Drafting messages or scripts from senior executives, and supporting crisis communications from an internal perspective.
  • Working closely with the Employee Engagement team to support the articulation of the employee value proposition in the employer brand for current employees and future hires.

We'd like to hear from you if you identify with the following:

  • You will have experience internally communicating change & transformative business updates in a fast-paced, complex and at times ambiguous environment, involving a wide range of stakeholders.
  • Ideally, you have experience and understanding of the gaming or more broadly entertainment industry.
  • You will have particular sensitivity to signals collected throughout a variety of channels to form astute strategies responding to the internal climate and concerns.
  • You will also have a sense of bringing people together on at times complex projects, making sure the collaboration is fulfilling for all parties involved. 
  • You will have proven experience leading on cross-functional projects using agile methodologies and will ideally have a qualification within project management.
  • You need to have a taste for content writing and a sensitivity to the power of words. You will create creative & sensitive content using a variety of different channels of communication to effectively keep Improbable employees engaged and updated.
  • You will be autonomous while ensuring strong communication and alignment with the other components of the communications and HR teams, and you will come proactively with creative ideas to improve the overall internal communications mix.
While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply.
Equal Opportunity
The best ideas are often the least expected and require new ways of thinking; that’s why our teams at Improbable are made up of an incredible range of talented people. Improbable is proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

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