The product design group at Improbable Defence is responsible for the design of valuable and desirable products, enabling our customers to save money and save lives.
As a Lead Product Researcher at Improbable, you will work cross-functionally with product managers, project management, business development, designers, data modellers and engineers across the business to ensure that human-centered design and customer / user research is at the heart of our decision-making.
Whilst this role traditionally sits within the UX researcher space, the role title reflects that, as a B2B company, our customers are actually our clients and must be understood in detail alongside our end-users. It is essential that we blend research activities to understand both our customer and their stakeholder needs, goals and requirements, identify, challenge and validate assumptions and ‘up-stream’ solutions and align these to a deep understanding of user needs and behaviour to inform our overall Product design and development strategy.
Research will initially be generative in nature to support ‘demonstrator’ and pilot projects with a view to be able to utilise the full spectrum of research methodologies once projects and products mature into a typical Product delivery lifecycle.