Technical and UX Writing Manager, Defence


Join our defence and national security business and you’ll be helping users plan and train to meet the most complex security threats in the world. Working alongside experts in AI and Machine Learning, computational modelling and distributed systems, you’ll be putting multiplayer technology to life-saving use.
Improbable Defence’s product group exists to build products which enable governments and defence organisations to use synthetic environments to plan and train more effectively. 
You will lead, develop and grow a team of Technical and UX Writers. You will represent your team and advocate for the value of Technical and UX Writing in the business. You will be responsible for evolving and maturing the Technical and UX Writing team and their processes. You will work closely with the rest of the Product Design and Content team, with the wider Product team, and with other stakeholders across the business.
Due to the nature of this role, you will be expected to meet requirements associated with obtaining UK security vetting clearance; including an unbroken residency in the UK for the previous 5 years. If you think that this might be an issue for you, please let us know. 

Areas for Impact:

  • Team growth: You will be responsible for recruiting a team of Technical and UX writers, defining a sustainable and scalable growth strategy. 
  • Team professional and personal growth: You will enable your team to deliver their best work, ensuring they are motivated, productive and efficient and their activity is not blocked. You will organise team training and upskilling opportunities.
  • Advocacy: You will represent your team to the wider business to ensure they are set up for success, and so their expertise, values and preferred optimal ways of working are well-understood and respected. You will encourage a content-first approach to UX design, working closely with our Product Designers to ensure our applications are easy to use.
  • DocOps maturity: You will work closely with your team to help grow and evolve Technical and UX Writing operations. You will iterate and continually improve our operating model, ways of working, standards and processes according to best practice. 

We'd like to hear from you if you identify with the following:

  • Experience as a Technical or UX Writer or very similar role, writing end-to-end user interface copy and/or user-facing documentation 
  • Experience reviewing other people’s writing and giving constructive feedback
  • Manager experience overseeing at least 3 people
  • Experience in leading the engagement and influencing of stakeholders 
  • Ability to make an impact in a fast-paced and dynamic environment
This role is hybrid so partly in-office and partly remote. We are located in London, with some travel required to customer and user locations. Flexibility will also be required so that you can join in-office team activities when required.
While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply.

About Us

Improbable is determined to foster an environment where people can do their best work and feel like they belong. We believe a healthy culture, strong values and contribution from a diverse range of individuals will help us to achieve success.
We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status or any other legally protected status.

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